date of last update: February 8, 2022

Article 1: Preamble

These general conditions of sale apply exclusively between the companyEURL Nails and Co: 263 avenue du General Leclerc, 94700 Maisons-Alfort (hereinafter "We") and anyone visiting or making a purchase on the site or in store (hereinafter "you"). Anyone visiting the site or our stores can read the general conditions of sale on the site (hereinafter the “site” or on request in store). These general conditions of sale may be subject to modifications, the applicable conditions are those in force on the site, on the date of placing your order or purchase.

Section 2: Products

The products governed by these general conditions are those which appear on the website, those supplied in stores and which are indicated as sold and shipped by NC BEAUTY PRO. They are offered within the limits of available stocks. The characteristics of the products sold (photographs and descriptions, etc.) are given for information only and may vary over time. The characteristics and visuals are non-contractual. The "shampoo and care" products in technical formats are not supplied with pumps.

Article 3: Contract

3.1 Conditions for placing an order

You declare that you are at least 18 years old and have the legal capacity or hold parental authorization allowing you to place an order or purchase in store.

3.2 Stages of conclusion of the contract

As soon as your order is entered, an email summarizing the elements of your order will be sent to you. This informs you of the registration of your order.

Any order entails your full adherence to these general conditions of sale

The sale in store is final upon payment in store.


Article 4: Price, availability and delivery

The prices displayed on the Site are indicated in euros, all taxes included (VAT of the country of delivery applied and other applicable taxes), excluding postage, order processing costs and gift wrapping costs. The prices displayed on the Professional Site are indicated in euros, excluding taxes (VAT not invoiced in the case of an order with delivery in the EU and active and valid intra-community VAT number), excluding participation in shipping costs, processing of your order and the cost of gift wrapping. For additional costs, the country's VAT will apply or not depending on whether you are an individual or a professional.

Your order will be accepted within the limits of available stocks. Each article presented on the site is normally available in our stocks. Deliveries are made to the address indicated by the customer at the time of the order. The maximum delivery time for your order is 15 days. The delivery time indicated when registering the order is given for information only and is not guaranteed. If despite everything, one or more items on your order were to be unavailable, we will inform you as soon as possible. Despite the many checks carried out regularly on our site, it is possible that a product appearing on our site presents a price error. However, these are checked during order processing: if the corrected price is lower than the price displayed on our site, your item will be sent to you taking into account the lowest price. Conversely, if the corrected price is higher than that offered on our site, we will inform you as soon as possible, and proceed to cancel your order, unless you accept the order at the new price.

4.1 Dispute Delivery

As part of a delivery by our specialized carrier, we advise you to check the condition of the goods in the presence of the driver. IMPORTANT: The mention "subject to unpacking" has no legal value and does not cover you in the event of damage observed after unpacking your package. Thus, any item whose damage has not been explicitly and precisely noted on the delivery note cannot be returned.

4.2 Mediation

In accordance with Article L133-4 of the Consumer Code, the consumer customer has the possibility of having recourse, in the event of a dispute, to a conventional mediation procedure or to any other alternative method of dispute resolution in accordance with the rules applicable to the mediation, any consumer dispute must be entrusted in writing to customer service before any request for mediation. For more information, the customer can contact customer service by email at Concerning the proper execution of his order or the processing of a complaint.

Article 5: Payment

5.1 On the Site:

5.1.1 Payment by credit card (Payplug) and Paypal

You can pay for your order by credit card. Cards issued by banks domiciled outside France must be international bank cards. In the event of payment by credit card, the amount of your order is debited at the very moment of validation of your order.

5.1.2 Payment of your order in 2X, 3X or 4X by credit card from 75€ of purchases up to 2000€ with Alma

Installment/deferred payment is available through our partner Alma. Payment security is provided by Alma and its service providers. All payments are protected by 3D Secure.

Amount of purchases

  • P2X: Only purchases between €50 and €2,500 are eligible for payment with Alma.
  • P3X: Only purchases between €50 and €2,000 are eligible for payment with Alma.
  • P4X: Only purchases between €50 and €2,500 are eligible for payment with Alma.


By paying in installments with Alma, the Customer does not pay any fees. Except for the following cases:

  • P3X: 1.50% per transaction
  • P4X: 2.27% per trade

Alma is a tele-payment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.


Any termination of the T&Cs which bind the Seller and the customer, entails the termination of the T&Cs between Alma and the customer.

5.2 In Store:

The price of the products is payable in full on the day of purchase in store by the Buyer, according to the following terms:

  • in cash, within the limit provided for by the regulations in force
  • by credit card

The buyer warrants toEURL Nails and Co that it has the necessary funds to pay for the product. The buyer also guarantees to EURL Nails and Co that he is fully authorized to use the method of payment used for the payment of his purchase and in particular that he has, when validating his purchase, the necessary authorizations to use this method. of payment.


Article 6: Right of withdrawal only on distance sales

On the site :

The consumer has a period of fourteen (14) days from receipt of his order to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of costs back. The consumer can derogate from this deadline in case he cannot move and where simultaneously he would need to call upon an immediate service and necessary to his conditions of existence. In this case, he would continue to exercise his right of withdrawal without having to justify reasons or pay penalties. You can exercise this right on all items purchased, returned in their original packaging and unused, except for electrical appliances and items when they have been unsealed. This faculty is not open to in-store purchases.

Article 7: Returns

For site purchases:

You have the right of withdrawal of fourteen (14) days from the receipt of your order, provided for in article 6 of these general conditions of sale to return the items to us without having to justify a reason. Within the framework of article L 121-21-8 5° of the Consumer Code, this right of withdrawal cannot be exercised if the supplies of goods have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection. In the event of the delivery of an item that does not comply with your order or is damaged during transport, please contact us via your personal space by completing the form in the product return section, upon receipt of the package. In the event of receipt of a damaged or non-compliant product, a photo will be requested, we undertake to return a replacement product to you or to reimburse you for the full price of the item paid when ordering. The exchange or refund will be made upon receipt of the damaged product, in its original packaging.


For store purchases:

For in-store purchases, you have a period of fifteen (15) days from the date of purchase and upon presentation of the invoice to request an exchange or a credit note. The fact for the buyer to buy within the store implies his unreserved acceptance and his full and complete adherence to the general conditions of sale which are available at the reception point of the store or from the store's sales staff, at the request of the buyer. 'Buyer. As such, the buyer declares to have read and accept the general conditions of sale appearing in link on the invoice "to have or exchange within 15 days of the unused products in their original packaging". Hair accessories, combs, brushes, scissors, make-up and varnish will not be taken back or exchanged. The buyer is informed in store of the essential characteristics of the products. The characteristics of the products are those communicated by the manufacturer on the instructions for use or on any other document attached to the products.

Article 8: Retention of title

Our company expressly reserves ownership of the goods delivered until full payment of the price in principal, and interest where applicable. The goods will remain the property of the selling company until full payment of their price, but the purchaser will become responsible for them from the time of material delivery, the transport of possession entailing risks. In the event of a partial payment or a complete default of payment, the recovery of the equipment may take place in accordance with the legal provisions in force. This recovery may occur even in the event of legal settlement or liquidation of the buyer's property.

Article 9: Guarantees and liability

Free manufacturer's commercial warranty: some manufacturers or suppliers grant a free warranty, in particular on so-called technical products. The duration and scope of the warranty vary by product and manufacturer. The existence and duration of this guarantee is indicated on the product description sheets. The terms of this warranty are attached to the product in question. All products for sale on the website benefit from the legal guarantee of conformity (L211-1 and following of the consumer code)And the warranty against hidden defects (articles 1641 and following of the civil code), allowing you to return the defective or non-compliant Products delivered. You are informed that the company EURL Nails and Co, whose head office is 263, avenue du Général Leclerc, 94700 Maisons-Alfort, is the guarantor of the conformity of the products to the contract within the framework of these two legal guarantees.

Within the framework of the Legal Guarantee of Conformity:

  • you have a period of two years from the delivery of the goods to act,
  • you can choose between the repair or the replacement of the good, subject to the conditions of cost provided for byarticle L.211-9 of the consumer code,
  • you are exempted from providing proof of the existence of the lack of conformity of the goods during the 24 months following the delivery of the goods, except for second-hand goods (6 months).

The legal guarantee of conformity applies independently of any commercial guarantee granted. In addition, you can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code. In this case, you can choose between the resolution of the sale or a reduction of the sale price in accordance with article 1644 of the civil code.

Reproduction of Articles L. 211-4, L. 211-5, L. 211-12 and L. 2011-16 of the Consumer Code, as well as Article 1641 and the first paragraph of Article 1648 of the Civil Code , in accordance with Article L. 211-15 of the Consumer Code:

- Article L211-4 of the Consumer Code: The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.

- Article L211-5 of the Consumer Code: To comply with the contract, the goods must:
1) Be fit for the use usually expected of a similar item and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model ;

- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling 2) Or present the characteristics defined by mutual agreement by parties or be suitable for any special use sought by the buyer, made known to the seller and accepted by the latter.

- Article L211-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

- Article L211-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.

- Article 1641 of the Civil Code: The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer does not would not have acquired, or would have given only a lesser price, if he had known them.

- Article 1648 al 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

In the event of a breakdown during the manufacturer's warranty period, please contact us by email at We decline all responsibility in the event that the item delivered does not comply with the legislation of the country of delivery. We cannot be held liable in the event of a breach of our contractual obligations due to a fortuitous event or a case of force majeure as defined by the case law rendered by the French courts. Our responsibility will not be engaged in case of delay due to a shortage of stock at our suppliers, or in case of delay of the company responsible for transport. In the event of receipt of a damaged package, you must exercise your right of reservation with the carrier by placing specific reservations on the delivery note or the carrier's electronic box.

For any incident encountered with the transport provider (damaged package, not received, lost, disputed delivery) a certificate of non-detention must be completed for the processing of your complaint. In case of non-delivery, you must report to our company. In the event of non-substantial differences between the presentation photos of the articles on our site, texts and illustrations, and the articles ordered, our responsibility will not be engaged. We implement all the means at our disposal to ensure the services covered by these general conditions of sale. We are responsible for any direct and foreseeable damage at the time of the use of the Site or the conclusion of the sales contract between us and you. Under no circumstances will we incur liability for commercial losses, profits, data or loss of earnings or any other indirect damage or which was not foreseeable at the time of the use of the site or the conclusion of the sales contract. between us and you. The limitation of liability referred to above is inapplicable in the event of fraud or gross negligence on our part, in the event of bodily injury or liability for defective products.

Article 10: Site access license

We grant you a limited license to access and use the Site for your personal use. This license does not allow you to use, for sale or for any other commercial use, this site or its contents (listed products, descriptions, prices, downloading or copying of information on behalf of another merchant, use data, software, sound clips, graphics, images, texts, photographs, tools). Under no circumstances are you authorized to download or modify all or part of this site without our express written authorization. This site or any part of this site may not be reproduced, copied, sold or exploited for commercial purposes without our express written permission. You must not use any technique allowing the copying of a trademark, logo or any other information (in particular images, text, models) of which we are the owners without our express written consent. You must not use meta-tags or any other "hidden" text containing our name, our trademark or that of our group companies without our express written consent. Any unauthorized use will terminate the license we have granted to you. The creation of a hypertext link pointing to the home page of the site must be carried out after express written agreement on our part. Under no circumstances will the creation of this hypertext link engage our liability, in any capacity whatsoever, for the content of your site. Any use of our logo, brand or graphics in your link requires our express written permission.

Article 11: Protection of personal data

We are committed to protecting your personal data. All personal data concerning you that we have collected is treated with the strictest confidentiality, in accordance with the provisions of our personal data protection policy.

Article 12: Applicable law and competent jurisdiction

These general conditions of sale are subject to French law and the Vienna Convention on contracts for the international sale of goods. All disputes relating to the commercial relationship between you and us are subject to the exclusive jurisdiction of the French courts.

Article 13: Identification

This website is owned and operated by:

EUR Nails and Co, 263 avenue du General Leclerc, 94700 Maisons-Alfort

Phone: 01 56 29 09 25

Intra-community number: FR57 751 037 938

Siret number: 751 037 938 00048

If you believe that any content on our site may infringe any of your intellectual property rights, or if you have a question about our site, you can write to us.

Article 14: Justification and fight against fraud

As part of our fight against fraud and to ensure the smooth delivery of packages, we can carry out various automatic checks on the elements provided, such as billing, delivery and bank details. To validate your order and be able to ship it as soon as possible, we may ask you for proof of address and a copy of your identity document.

Article 15: Privacy Policy

Collection of data

Data collected on the website or in store NC Beauty Pro by our sales consultants, are strictly reserved for the internal use of EURL Nails and Co. All personal information collected is necessary to:

  • The performance of the contract we have entered into with you (e.g. delivery of orders placed on our website in stores)
  • The provision of services that you have requested from us (e.g. newsletter, etc.)
  • Compliance with legal obligations (e.g. invoicing)

They are kept for the time necessary to fulfill these purposes.

They may only be transmitted to external service providers for the aforementioned purposes or in the context of securing our tools.


When we send or display personalized communications or content, we may use certain techniques known as "profiling". This is a form of automated processing of personal data which consists of using this data to evaluate certain aspects of the data subject, analyze or predict his or her interests, behavior and other attributes, including personal preferences, the interests, behavior, location, movements of this natural person.

We centralize this data and then analyze it to assess and predict your personal preferences and/or interests.

This analysis then allows us to send or display communications and/or content tailored to your interests/needs.

You have the right to object to this profiling, by contacting our Data Protection Officer.

Data Protection Officer

EURL Nails and Co complies with the new European data protection legislation (RGPD). We are at your disposal for any questions at the following email address: or at the following postal address: NC Beauty Pro, 263 avenue du General Leclerc, 94700 Maisons-Alfort.

Your rights

You have the right to object to any commercial prospecting by contacting us at the contact details indicated above.

You can request the deletion of information about you that is inaccurate, incomplete, ambiguous, outdated or whose collection, use, communication or storage is prohibited and withdraw your consent to the collection about you at any time when the processing requires your consent.

You can also, if you wish, lodge any complaint with the National Commission for Computing and Liberties (CNIL).

Finally, you have the right to the portability and transmission to another data controller of personal data concerning you from then on:

  • That you have communicated them yourself, when the processing is based on your consent or on a contract
  • That the processing is carried out using automated processes

Particular dispositions

The deletion of your personal data will in fact lead to the deletion of your loyalty account within our points of sale and the site