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A question, a piece of advice?

Our team answers professionals and individuals alike, on choosing a product, an order in progress or a professional account.

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Une question sur une commande, un produit, un tarif professionnel ? Décrivez votre demande, nous répondons sous 24 h ouvrées.

Frequently asked questions

You may find the answer here

Orders, shipping, professional pricing, returns and loyalty.

Your question is not here? Write to us, we answer.

Anyone. Individuals order at the prices shown including tax; beauty professionals get reserved pricing once their account is approved.

Create a professional account with your details, then send proof of activity: company registration, VAT or SIRET number, professional card or any document establishing your status. Professional prices apply as soon as the account is approved.

Orders in stock ship quickly, with tracking. Shipping is free from €150 of purchase.

Yes. Choose click and collect: prepare your order online and pick the day and time of collection.

Bank card, through secure payment. All online payments are protected.

Yes, payment in instalments is offered at checkout on eligible orders. The details appear on the product page and in the cart.

From your account, under Order history and details. An email informs you at every status change, with the carrier tracking link.

You have 14 days to exercise your right of withdrawal, from your account. Products must be returned unopened and in their original packaging.

Your purchases earn points convertible into a discount voucher from your customer area: €200 spent gives €5 of loyalty. Points are valid for 6 months.

Yes. NC Formation offers e-learning guided by seasoned professionals, in nail technology and eye beauty.
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